Contact OWNLUXE
We’re here to help.
Have a question about your order, sizing, shipping, returns, or one of our products? Our OWNLUXE support team is happy to assist you.
At OWNLUXE, we believe life is at its fullest when you Live Life in Comfort and Style — and that includes making your shopping experience simple, comfortable, and stress-free.
How Can We Help?
Please contact us for help with:
- Order questions
- Shipping and tracking updates
- Product sizing
- Returns or exchanges
- Product recommendations
- General customer support
Email Us
For the fastest support, please email us at:
Please include your full name, order number, and a brief message so we can assist you as quickly as possible.
Response Time
We do our best to respond to all customer inquiries as soon as possible. Most messages are answered within 1–2 business days.
Before You Contact Us
If your question is about an order, please have the following ready:
- Your order number
- The email address used at checkout
- A short description of how we can help
Thank you for choosing OWNLUXE.
Send us a message
Please include your order number if your message is about an existing order.
Frequently asked questions
Here are quick answers to common OwnLuxe support questions.
How long does shipping take?
Most orders arrive within 14 days. Some remote locations, international orders, or peak periods may take longer.
What should I include in my message?
Please include your full name, order number, and the email used at checkout whenever possible.
Can you help with sizing?
Yes. Send us the product name and the size you are considering, and we will help guide you before you order.