Terms of service

Terms of Service (OwnLuxe)

Overview

This website (the “Site”) is operated by OwnLuxe (“OwnLuxe,” “we,” “us,” or “our”). By visiting the Site and/or purchasing from us, you use our services (the “Service”) and agree to these Terms of Service (“Terms”), including any additional terms, policies, and notices referenced here or available by hyperlink.

If you do not agree to these Terms, you may not access the Site or use the Service.

We may update these Terms from time to time by posting a revised version on the Site. Your continued use of the Site after changes are posted means you accept the updated Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.

1. Eligibility and Online Store Terms

By using the Service, you confirm that:

  • you are at least the age of majority where you live; or

  • you are the age of majority and have consented to any minor dependents using the Site.

You agree not to use the Service or our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction (including copyright laws). You must not transmit viruses, worms, or other destructive code.

We may suspend or terminate access to the Service if you violate these Terms.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any lawful reason.

You understand that content you submit (excluding payment details) may be transferred unencrypted over various networks and may be modified to meet technical requirements. Payment information is encrypted during transmission by our payment processors.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings are for convenience only and do not affect interpretation of these Terms.

3. Accuracy, Completeness, and Timeliness of Information

Information on the Site may not always be accurate, complete, or current. Content is provided for general information only. Any reliance on Site content is at your own risk.

We may change Site content at any time and are not obligated to update it unless required by law.

4. Changes to the Service and Prices

Prices, promotions, and availability are subject to change without notice.

We may modify, suspend, or discontinue the Service (or any part of it) at any time. We are not liable to you or any third party for these changes, except as required by law.

5. Products, Descriptions, and Availability

Certain products or services may be available exclusively online and may have limited quantities. Returns, exchanges, and refunds (if any) are governed by our Return Policy.

We strive to display product images and colors accurately, but we cannot guarantee your screen will display colors exactly.

We may limit sales to any person, region, or jurisdiction and may limit quantities per order. Product descriptions and pricing may change at any time, and we may discontinue products without notice where permitted by law.

We do not guarantee that any product or Service will meet your expectations, or that errors on the Site will always be corrected.

6. Orders, Billing, and Account Information

We may refuse, cancel, or limit any order at our discretion. This includes orders that appear to be placed by dealers, resellers, or distributors, or that appear fraudulent.

If we change or cancel an order, we may attempt to notify you using the contact details provided at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your information so we can complete transactions and contact you as needed.

For additional details, review our Return Policy and Shipping Policy.

7. Shipping, Delivery, and Risk of Loss

Shipping times displayed on the Site are estimates unless stated otherwise. Delivery delays may occur due to factors outside our control.

Where permitted by law, risk of loss transfers to you upon delivery to the address provided in your order (or as otherwise set out in our Shipping Policy).

You are responsible for ensuring your shipping address is accurate.

8. Taxes, Duties, and Fees

Prices may not include applicable taxes, duties, customs fees, or brokerage charges unless stated otherwise. You are responsible for any charges imposed by your local authorities or carrier, where applicable.

9. Optional Tools

We may provide access to third-party tools we do not monitor or control. These tools are provided “as is” and “as available” without warranties, representations, or endorsements.

Your use of third-party tools is at your own risk and subject to the third party’s terms.

10. Third-Party Links

The Service may include links to third-party websites. We are not responsible for third-party content, accuracy, policies, or practices. Review third-party terms and policies before engaging in any transaction with them.

11. Intellectual Property

All content on the Site (including text, graphics, logos, designs, images, product listings, and Site layout) is owned by OwnLuxe or licensed to us and is protected by applicable intellectual property laws.

You may use the Site for personal, non-commercial shopping purposes only. You may not copy, reproduce, distribute, create derivative works from, publicly display, or exploit Site content without our written permission.

12. User Comments, Feedback, and Submissions

If you submit ideas, suggestions, feedback, contest entries, or other materials (“Comments”), you grant OwnLuxe a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, translate, distribute, and display those Comments in any media.

We have no obligation to:

  • keep Comments confidential;

  • pay compensation; or

  • respond to Comments.

You agree your Comments will not:

  • violate third-party rights (including IP, privacy, or personality rights);

  • be unlawful, abusive, discriminatory, obscene, or defamatory; or

  • include malware or harmful code.

You are solely responsible for the accuracy and content of your Comments.

13. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

14. Errors, Inaccuracies, and Omissions

Information on the Site may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct errors and to update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after an order is submitted), except where prohibited by law.

15. Prohibited Uses

You may not use the Site or its content:

  • for unlawful purposes;

  • to violate regulations or laws;

  • to infringe intellectual property rights;

  • to harass, abuse, or discriminate;

  • to submit false or misleading information;

  • to transmit malware or harmful code;

  • to collect others’ personal information without permission;

  • to spam, phish, scrape, or interfere with Site security; or

  • to circumvent security features of the Service.

We may terminate access for prohibited use.

16. Disclaimer of Warranties

The Service, Site, and products/services delivered through the Service are provided “as is” and “as available,” except as expressly stated by us.

To the fullest extent permitted by law, we disclaim all warranties and conditions, express or implied, including merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee uninterrupted, timely, secure, or error-free operation of the Service.

17. Limitation of Liability

To the fullest extent permitted by law, OwnLuxe and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs arising from your use of the Service or any product purchased through the Service.

In jurisdictions that do not allow certain limitations, our liability will be limited to the maximum extent permitted by law.

18. Indemnification

You agree to indemnify, defend, and hold harmless OwnLuxe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand (including reasonable legal fees) arising from your breach of these Terms or your violation of any law or third-party rights.

19. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law and will be severed to the extent necessary. The remaining provisions will remain valid and enforceable.

20. Termination

These Terms remain effective unless terminated by you or us. You may terminate by ceasing use of the Site or notifying us that you no longer wish to use the Service.

We may terminate or suspend your access to the Service at any time, without notice, if we believe you have violated these Terms. Obligations and liabilities incurred before termination survive termination.

21. Entire Agreement

These Terms, along with any policies posted on the Site, constitute the entire agreement between you and OwnLuxe regarding your use of the Service and supersede prior communications and agreements.

Our failure to exercise any right or enforce any provision will not constitute a waiver.

22. Governing Law

These Terms and any separate agreements under which we provide the Service will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

23. Changes to These Terms

We may update these Terms by posting changes on the Site. It is your responsibility to review the Terms periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

24. Contact Information

Questions about these Terms should be sent to: Ownluxeceo@gmail.com
You may also contact us through the Site’s Contact Us form.