Contact OWNLUXE

Get in Touch

We'd love to hear from you! Whether you have a question about an order, need help with sizing, or just want to say hello — our team is here for you.

Contact Information

  • 📧 Email: ownluxeceo@gmail.com
  • 📞 Phone: 705-698-8547 (Eastern Standard Time business hours)
  • 🇨🇦 Based in: Canada

Frequently Asked Questions

How long does shipping take?
Most orders arrive within 14 days. During peak periods or for remote locations, delivery may take up to 4 weeks. You'll receive a tracking number once your order ships.

What is your return policy?
We offer a 14-day return window on eligible items. Please email us at ownluxeceo@gmail.com to initiate a return.

Do you ship outside Canada?
Yes! We ship to the US and worldwide. Shipping times may vary by destination.

How do I use my discount code?
New customers can use code WELCOME15 for 15% off their first order over $100. Enter the code at checkout.

SHOP ALL COLLECTIONS

💝 New Customer Offer: Use code WELCOME15 for 15% off your first order over $100 | 📦 Shipping: Most products ship within 14 days | OWNLUXE IS PROUDLY CANADIAN OWNED